Refund policy

Every Proper Peace candle is hand-poured and inspected before it ships. If yours arrives damaged or defective, we make it right.

Damaged or defective items. Email info@properpeacecandles.com within 7 days of delivery with your order number and a photo. We'll send a replacement at no cost — no need to return the damaged candle.

Returns. Unused, unburned candles in original packaging may be returned within 14 days of delivery for a refund to your original payment method. Return shipping is the customer's responsibility. Once a candle has been burned, it can't be returned.

Refund timing. Approved refunds are issued within 5 business days of receiving your return. Your bank may take a few additional days to post it.

Discovery Sets follow the same policy — individual tins from a set may be returned if unused and unburned.

Questions before you order? Write us at info@properpeacecandles.com. We answer.